About the workshop, “A Process Improvement Experience”
 A powerful simulation experience about a fictitious organization that has lots of opportunity to improve
 Makes a direct connection to innovative, customer-driven improvement and everyone’s daily work.
 Taught thousands of times at fortune 500 companies.
What you will learn and experience
 The value of customer service and process improvement.
 How to reduce process cycle time, errors and costs for the fictitious organization by 90% in a role-playing
 How to analyze problems, organize and communicate ideas, and effectively implement solutions.
 A new common language and common experience we’ll refer to as we design our new organization.
 Application of concepts to real live challenges in participants organizations thus you’ll work in team to solve
problem in your firm.

About the workshop facilitator
Chet is a seasoned finance executive whose interest in addressing critical business and operational problems led to a “second career” in consulting and continuous improvement. He has been providing consulting and training in process improvement and Six Sigma concepts for the past 20 years working with such organizations such as adidas,
Clorox, Cisco Systems, GE Capital, Principal Financial Group, Sears, Sun Microsystems and others. His global experience includes work in such locations as London, Paris, Hong Kong, Sydney and Tokyo. Prior to becoming a consultant, Chet spent 15 years in financial management positions within Hewlett Packard; he has operations and financial consulting experience with Coopers and Lybrand and KPMG as well. Chet has also worked with rapid-growth organizations and played a significant role in the growth of one start-up business whose revenue grew from $40M to $800M in a seven-year period. Chet has taught Six Sigma skills to entry-level personnel, mid-level managers and executive staff. His outstanding support of the Six Sigma initiative at GE led to his work with several GE suppliers that have, in many cases, launched initiatives of their own.
Chet’s own financial experience has been especially valuable in aiding his clients with tracking and reporting results of process improvement and redesign efforts. His 35-year career has equipped him with a keen ability for translating skills and concepts into real-life application. Chet has been a CPA since 1969 and holds bachelor’s and master’s degrees in
Accounting from Brigham Young University, Provo, Utah, USA.  He is brought to Ghana and Nigeria by VisionBound International/VisionBound Africa Limited.

COURSE FEE: GHC 2,500.00 (VAT and NHIL Exclusive)
COURSE MATERIALS: All relevant handouts and certificate of participation.
TARGET AUDIENCE: CEO’S, CIO, Chief Directors, Production Managers, Business Analysts, IT Managers Information
Officers, Financial Controllers, Sales& Marketing Managers, Operational and Technical Operations Managers.
CLASS SIZE: 40 Participants


Cost: GHC 2,500.00

Duration: 2 Days